Ths is MY pain

I try being a well rounded person and not spend my free time droning on about the frustrations at work, etc. I think I'm a good person, have decent interesting thoughts and opinions worth sharing, and if you're still reading this far, I suppose you must agree (at least agree a little bit anyway).

I got the linked article emailed to me from a propellerhead colleague of mine.... and after reading items 1 - 3 ... I knew I was sharing this with all of you.

I hope you enjoy it. If you don't enjoy it, I hope you at least gain some insight as to why I may be in a foul mood and have little faith in people my mid-week.

I just want to add my two cents to this (yes Gazoo, I 'm sharing an opinion): Although most of my training in this field is specific to computer products and supporting them (i.e. computer hardware, using software, supporting software), I think nearly 50% of the time, I fall back on the psych courses I took at U of Winnipeg.

Sorry for this weak post folks... but it's gotta be done.

My reordering of the peeves (from most to least irritating):

1 - HUGE!!!! DRIVES ME NUTS.... Makes me want to ask, well if you know what the PROBLEM is, how about you show me how to fix it?!

3 - Deny, Deny, Deny... trust me, by mid-day I'm pretty burnt out and already suspect something stupid happened... and YES, I could have caused the problem... but if you KNOW you did something unusual, please save me and the company some time and let me know I'm off the hook.

7 - I LIKE helping people. I LIKE people. But it does get to be an overdose, especially when you treat your home computer problems likeitems 1 and 3

2 - If you can learn what happened, you can learn to avoid the problem.. but yeah, it takes me sometimes more than 8.6 seconds to find teh cause of the problem and pardon my ego if I suggest it's best to let me, the guy who does this for a living, deal with it and then turn around and explain what I found.... and if you aren't clear on my explanation, PLEASE, don't replace the terms you're uncertain about with buzz words you recall from a Futureshop commercial

10 - Depending on the size and scope of the company, IT suport is an after-thought that someone has to manage.

6 - Annoying because people hoarde emails on our little, old, mail server we aren't yet able to replace. Sorry, but the mailbox limit is there for a reason, and please stop phoning for help with a large email thatt's a picture of your childs soccer team... should the company be paying for you to store and edit personal photos?

9 - Well - not much of an issue - so long as after arriving 2 minutes after the and waiting 30 minutes to help I'm not hauled on to the carpet for taking 33 minutes to fix the problem

8 - Frankly I think most people complaining are just too lazy to read what's in front of them, even if they do have the time

5 - Purchasing screw ups don't really happen to me personally

4 - I don't mind this one at all... I do it to people and expect to go through the same 'step 1, 2,3' approach to troubleshooting if I'm calling you for help. If I'm needing your help, who the hell am I to complain about how you go about providing it